Where is ttec located

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Last updated: April 17, 2026

Quick Answer: TTEC is headquartered in Greenwood Village, Colorado, USA, at 9197 S. Peoria Street, with global operations spanning over 25 countries and serving clients in more than 80 languages since 1982.

Key Facts

TTEC's corporate headquarters is located at 9197 S. Peoria Street, Greenwood Village, Colorado, 80111, USA
Founded in 1982, TTEC has grown to operate in over 25 countries worldwide
The company supports customer service in more than 80 languages
As of 2023, TTEC employs approximately 50,000 people globally
TTEC went public in 1996 and trades on the NASDAQ under the ticker symbol TTEC

Overview

TTEC (formerly TeleTech Holdings, Inc.) is a global leader in customer experience technology and services, providing digital transformation solutions for enterprises across industries. Headquartered in the United States, the company has expanded significantly since its founding, establishing delivery centers and offices across multiple continents.

With a strong presence in North America, Latin America, Europe, Asia-Pacific, and Africa, TTEC delivers scalable, technology-enabled customer engagement solutions. Its strategic footprint allows 24/7 operations and multilingual support tailored to global brands.

Corporate Headquarters: TTEC is based in Greenwood Village, Colorado, a suburb of Denver, which serves as its executive and administrative center since incorporation.
Global Reach: The company operates in over 25 countries, including major delivery hubs in the Philippines, Costa Rica, India, and South Africa.
Founded in 1982: TTEC began as a telemarketing firm and evolved into a full-service customer experience partner with digital capabilities.
Languages Supported: TTEC provides customer support in more than 80 languages, enabling global brands to serve diverse markets effectively.
Public Listing: TTEC has been publicly traded on the NASDAQ since 1996 under the ticker symbol TTEC, reflecting its financial transparency and growth.

How It Works

TTEC integrates human expertise with AI-driven technology platforms to deliver end-to-end customer experience solutions across voice, digital, and self-service channels.

Customer Engagement Centers: TTEC manages contact centers using cloud-based platforms, enabling real-time support across time zones and languages with 99.5% uptime reliability.
Digital CX Platforms: The company's proprietary software, such as Engage Digital, powers omnichannel interactions including chat, email, and social media with AI routing.
Workforce Solutions: TTEC recruits, trains, and manages a global workforce of over 50,000 employees, ensuring compliance and cultural alignment.
Analytics & Insights: Using AI-powered analytics, TTEC delivers real-time customer sentiment analysis and operational KPIs to clients monthly.
Cloud Contact Center as a Service (CCaaS): TTEC's cloud platform supports rapid deployment, scaling to handle over 1 billion interactions annually.
Security & Compliance: All centers adhere to ISO 27001 and GDPR standards, ensuring data privacy across regions.

Comparison at a Glance

Here’s how TTEC compares to other major customer experience providers based on global footprint and service capabilities:

Company	Headquarters	Founded	Global Locations	Languages Supported
TTEC	Greenwood Village, CO, USA	1982	25+ countries	80+
Concentrix	San Jose, CA, USA	1987	40+ countries	40+
Sitel Group	Charlotte, NC, USA	1985	23 countries	50+
Genpact	New York, NY, USA	1997	30+ countries	30+
Teleperformance	Nice, France	1987	80+ countries	100+

While Teleperformance leads in geographic reach, TTEC stands out for its strong North American base and deep specialization in regulated industries like healthcare and financial services. Its balance of technology and human touch differentiates it in high-compliance sectors.

Why It Matters

Understanding TTEC's location and operational footprint is essential for businesses evaluating global customer experience partners, as physical and digital infrastructure directly impacts service quality and scalability.

Strategic U.S. Base: Being headquartered in Colorado provides proximity to major U.S. corporate clients and regulatory frameworks.
Global Delivery Model: TTEC’s multi-country presence reduces operational risk and ensures 24/7 customer support coverage.
Regulatory Compliance: Operations adhere to U.S. and EU data laws, making it suitable for healthcare and financial clients.
AI Integration: The company invests over $100 million annually in AI and automation to enhance customer interactions.
Employment Impact: TTEC is a major employer in emerging markets, creating over 5,000 jobs annually in developing economies.
Sustainability Goals: TTEC aims for carbon neutrality by 2030, with green data centers in 12 countries.

As digital transformation accelerates, TTEC’s blend of global reach, technological innovation, and compliance expertise positions it as a critical partner for enterprises navigating complex customer service landscapes.