Why is eb games closing in nz

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Last updated: April 8, 2026

Quick Answer: EB Games closed all its New Zealand stores in 2021 as part of a broader restructuring by its parent company GameStop. The closure affected 62 stores across New Zealand, resulting in approximately 300 job losses. This decision was driven by GameStop's global strategy to shift focus toward e-commerce and reduce physical retail presence amid declining in-store sales.

Key Facts

Overview

EB Games was a major video game retailer in New Zealand, operating as a subsidiary of the American company GameStop. The chain had been present in New Zealand for over two decades, establishing itself as a go-to destination for video games, consoles, accessories, and gaming merchandise. At its peak, EB Games operated 62 stores across both the North and South Islands, employing approximately 300 staff members. The stores were particularly popular for their midnight launch events for major game releases and their trade-in programs that allowed customers to exchange used games for store credit. The brand was well-known among New Zealand gamers for its extensive physical game selection and knowledgeable staff who could provide recommendations and gaming advice.

How It Works

The closure of EB Games in New Zealand was part of a strategic decision by parent company GameStop to restructure its global operations. In February 2021, GameStop announced it would be closing all EB Games stores in New Zealand as part of a broader plan to reduce its physical retail footprint worldwide. The decision was driven by several factors: declining in-store sales as more consumers shifted to digital game downloads, increasing competition from online retailers like Amazon, and the company's strategic pivot toward e-commerce. GameStop's management determined that maintaining physical stores in smaller markets like New Zealand was no longer financially viable given the changing retail landscape. The closure process involved liquidating inventory through clearance sales, terminating leases on retail properties, and providing redundancy packages to affected employees.

Why It Matters

The closure of EB Games had significant impacts on New Zealand's retail and gaming landscape. For consumers, it meant the loss of a major physical retailer for video games, particularly affecting those who preferred buying physical copies or needed immediate access to new releases. The disappearance of EB Games' trade-in program also removed a popular way for gamers to offset the cost of new purchases. For employees, the closure resulted in approximately 300 job losses across the country. The event also highlighted broader trends in retail, demonstrating how even established brick-and-mortar chains are vulnerable to digital disruption and changing consumer habits. The space previously occupied by EB Games stores has since been filled by other retailers, but the closure marked the end of an era for physical game retail in New Zealand.

Sources

  1. Stuff.co.nz Business NewsCopyright
  2. NZ Herald BusinessCopyright

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